Repair orders · DVI · Online approval
Shop software that respects your shop
Estimates, digital inspections and a live tracker your customers actually use, for free. When you outgrow that, it is $49 a month flat, not $239 with a per-user tax.
- Free to start, no card
- Unlimited users, every plan
- Cancel self-serve, two clicks
2019 Honda Civic EX
Plate 7XKT-219 · RO-0042
Inspection findings
Front brake pads: 3mm remaining, replace now
Cabin air filter: visibly dirty, recommend service
Estimate total
$446.00
Repair orders
Every RO, estimate to paid, on one board
Write the estimate, get it approved online, work the bay, invoice it. Nothing falls through a crack because it lives on a sticky note.
See how repair orders workRO-0044
Toyota Camry
$212
RO-0043
Ford F-150
$890
RO-0042
Honda Civic
$446
RO-0039
Subaru Outback
$168
Front brake pads
3mm remaining
Rear brake pads
7mm remaining
Cabin air filter
Visibly dirty
Tire tread, all four
6/32 in average
Battery test
612 CCA, healthy
Digital inspections
Paper checklists customers never see, gone
Walk the car, mark every point green, amber or red, and attach a photo to the ones that matter. It lands on the tracker before the customer leaves the parking lot.
- Photos attached to any finding, straight from the phone in the bay
- Pass, watch and fail ratings the customer can read in ten seconds
- Findings flow straight onto the estimate, no re-typing
The new thing
A public page for every repair order
Every RO gets a live link at /t/[token]. Your customer opens it from a text, an email, whatever you already use. No app to install, no account to make.
2019 Honda Civic EX
Plate 7XKT-219 · RO-0042
Inspection findings
Front brake pads: 3mm remaining, replace now
Cabin air filter: visibly dirty, recommend service
Estimate total
$446.00
Honest pricing
One flat price. No ladder to climb.
No per-user fees, no texting gated behind a top tier, no sales call. Free covers a small shop outright; Pro is one number.
Independent
Free
Everything a small shop needs to write work and get paid.
Shop
$49.00/mo flat
The whole shop at full throttle. One price, every feature, every user.
The incumbents
$199 to $499+ a month
Tekmetric starts at $199, Shopmonkey at $239, both climbing past $400 on the top tier, often with per-user fees and multi-year terms.
Competitor pricing is publicly listed as of July 2026 (see our comparison pages). Check the vendor's site for current pricing before you decide.
Coming from Shopmonkey, Tekmetric or AutoLeap? See the honest, fact-checked comparison.
Compare all alternativesQuestions
The short answers
Yes. The Independent plan is free forever for up to 25 open repair orders a month, with unlimited users, digital inspections (5 photos per RO), the live tracker, VIN decode and CSV export. No card required to start.
Run your next repair order in Lugbird
Free to start, no card. Write your first estimate in a few minutes.